|
|
|
|
Your First Lending Resource |
| Apply Online |
| Locate a Branch |
| Our Company |
| Career Opportunities |
| Customer Comments |
| Loan Programs |
| Loan Terminology |
| Calculators |
| Contact Us |
|
First Time Home Buyer
Let us help you through the mortgage process. We make it simple and easy. |
|
|
|
|
Market News
Customer Comments
We could not have remained in business for over 30 years if we did not provide good service, but we are still always looking for ways to improve that service. One important way is through a Satisfaction Survey we conduct on every loan. Although we're not always 100% perfect, we are pleased that the following Survey comments from some of our recent and real borrower customers (honest!) are typical of what we most often hear: "Keep up the great work. After a couple of prior experiences with loan companies, it's good to find one who treats the customer honestly. No complaints whatsoever." M. McHenry Apple Valley, California "The thing that I liked the most was when I called for information, that's exactly what I got! No hard sell or pressure whatsoever, a nice change of pace. Thanks." R. Brooks Tulare, California "Your company went way above what I expected of you. This is my first home, I didn't know what I was doing or what to expect. Your people explained everything & went out of their way to help me every step of the way."
"No comment! All fine and great job."
R. Abuan Duarte, California "I was extremely satisfied." R. Perez Nuevo, California "My experience with FMC was extremely positive. Thank you!" D. Meuse Lancaster, California "Please, send a t-shirt or hat so that we can help advertise First Mortgage Corporation." M. Shull Phoenix, Arizona "This was the best experience we’ve ever had obtaining a home loan."
"We have already recommended your company to other people and they are using First Mortgage Corporation for a refi. Processor was excellent as was your rep."
"Everyone was extremely helpful and wonderful. We have experienced three prior escrows to this escrow, and it was by far the easiest, quickest and smoothest. Thank you!"
"Please don't change a thing!"
"I never thought buying a house could be such a pleasant experience."
T. Tsutsui Fairfield, California "We came to First Mortgage for this refinance because our experiences over the years led us to feel confident in the way the corporation dealt with us. (There is a certain amount of comfort in 'old friends' even if that friend is corporation)." R. Winder California "We were completely satisfied with the service received. The people at First Mortgage are extremely professional and courteous and patient with all our questions and requests. We were treated with utmost respect. I would definitely recommend First Mortgage to anyone."
"Enjoyed doing business with First Mortgage. We did this in less than 30 days. Very nice group of people, and they got it done"
"I am completely satisfied with the service provided. Presently I have two friends I have sent to First Mortgage who are very happy also!"
"I am still in shock as to how easy this whole process has been! We were never even able to reach a 'live human' via phone with our previous lender and are amazed at the quality of your customer service professionals. Thank you!"
A. Pickering California "I just wanted to say thank you for making this so easy. We have no experience with any of this and we were so pleased with all the help and information we were given." J. Watson Herals, California "Great experience. Did not know or think it could be this case. Thank you so very much!"
"Everything went great, I am so happy! Thank You!"
"Good people to do business with! A Big Thank You."
"Outstanding Service - Genuine People, I am recommending your company to co-workers."
"I was truly amazed with how quick and painless the process was! I can't say enough to express my good feelings about the whole experience."
"Your employees did such an excellent job that we went with your mortgage company twice (our home and our rental property). Please thank them! Again Thank You!!"
"I've been a FMC customer since '91. Wouldn't use anyone else."
"Thank You!!! First Mortgage Corporation for giving me the chance on buying my first home. My experience with First Mortgage Corporation was wonderful & enlightening hope for first time buyers like myself."
"This could not have been a more pleasant experience - totally painless"
"Our loan representative was outstanding; I felt as if we were important to her and to your company."
"Your folks were the BEST!"
"Our loan officer was a very intelligent & competent professional & we had absolutely no problems with our loan from start to finish."
|
